Support

Effective October 6, 2026

Need help with TextBets? We're happy to assist.

Common questions

I was charged but I completed my challenge. Email us with the challenge details and we'll investigate. Holds are only captured when you miss a solo challenge, or when a participant claims a group challenge you missed.
My verification failed unfairly. Include the challenge ID and your proof photo; we review disputed verifications manually.
Where's my money? Claimed money goes to your in-app balance. Tap your winnings on the Home screen, then Cash Out. The first time, you'll link your bank with Stripe; transfers usually arrive within 3 business days.
How do I delete my account? Profile → Delete Account. This cancels open challenges and releases any payment holds.